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J How
involved can I be in my web site design ?
We
encourage you to be involved as much as possible in the design
of your web site. In fact you will be a vital cog in the success
of your web site achieving your business goals. With your
help we will identify your business goals, user profile, requirements,
content, structure and delivery. We will provide and agree
on a site plan before any implementation begins.
X
J Will
my site come up on a webwide search like Yahoo ?
Firstly,
we can ensure that major search engines like Yahoo, Lycos,
Altavista etc.. know about your web site by adding your domain
name into their search engines. Secondly, we ensure your web
site is built with components containing key words that can
be found by the search engines. X
J What
if I have no photos of my business ?
We
will come to your business and take digital photos that are
easily converted to web images and graphics.
Y
J What
is a domain name
?
A
domain name is essentially a signpost on the Internet. Every
website you've ever been to, and every e-mail you've ever
composed, has used a domain name in its address. People register
domain names in order to 'stake a claim' to a particular name
-- whether for business or personal reasons. Once a domain
name is registered to a person or company, it is that person's
to use exclusively as long as they continue to pay the yearly
renewal fee.
Y
J Can
you find me a domain name for my web site ?
Your
web site domain name is important to ensure users can find
your site easily. We recommend a short name that is easy to
remember and is related to your business name. We can check
available domain names and recommend one to you. X
J What
is a web site host ?
A
web site host is a computer that is used to store the information
for a web site. You need to put your web site on a host computer
to allow other people to access your information. A host computer
should have fast communication and be reliable.
X
J Can
you find me a host for my web site ?
We can
offer you discounted web site hosting through a reseller program
with a major Internet Service Provider. The typical hosting
package will allow for a web site that is 20MB in size, 5
email addresses and 1000MB data transfer per month.X
J Can
my site have an internal search function ?
Yes.
If you require an internal search in your web site then we
can provide the functionality to do this.
X
J Can
my site contain multimedia like animation, sound and video
?
Yes.
We can create animation (i.e.. banner ads), sound and video
for your web site. We will also ensure that the multimedia
does not have an adverse affect on the performance of your
web site.
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J Can
my customers send me a message from my web site ?
Yes.
We can create a link in your web site to your email address
to allow customers to send a message directly to your email
address. We are also able to create simple forms on your web
site that will be sent to your email address.
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J Will
my web site pages download quickly to a computer ?
Web
site page download time is extremely important to how the
user perceives your web site. A user will soon get frustrated
and log out of a web site with slow download times. Generally
we will attempt to restrict download time for a web page to
less than 10 seconds on a normal connection speed.
X
J How
well is my web site tested before being released ?
We
would hate to have a web site released to the public that
has errors. It reflects badly on your business (and also on
us). We will comprehensively test all aspects of your web
site including content, visuals, function, purpose and browser
compatibility. X
J Can
you continue to maintain my web site after its release ?
We
understand that you will need to upgrade your site periodically
with new images, price lists, news etc.. We can provide support
for upgrades to your site at a reasonable cost.
X
J
Are statistics
available on the usage of my web site ?
We
can provide reports on the daily, weekly and monthly usage
of your web site and the web site traffic.
X
J
How can
I check my email ?
You
can check your email on the internet using the WebMail program.
You will need to access the internet and type in your WebMail
internet address which is http://webmail.yourdomain
i.e. http://webmail.webspi.com.au .
X
J
How
can I set up my computer to send/retreive mail from the server
?
You
will need to change the properties of your email program on
your PC or Mac to automatically access mail on the webmail
server. Step by step instructions for setting up Outlook
and Outlook Express
are given here.
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